1. Introduction

HALO IQ LLC ("HALO IQ," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our HALO IQ platform (the "Service").

This Privacy Policy applies to information we collect through the Service and in email, text, and other electronic communications. It does not apply to information collected offline or through third-party sites.

By using the Service, you consent to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Service.

2. Information We Collect

2.1 Information You Provide to Us

We collect information that you voluntarily provide when using the Service, including:

• Account Information: Name, email address, organization name, phone number, and password
• Profile Information: Job title, department, organizational role, and preferences
• Business Data: Company information, employee data, payroll information, workers' compensation data, industry classifications, risk assessment responses, and other business intelligence you input into the platform
• Communication Data: Information you provide when contacting us for support, feedback, or inquiries
• Payment Information: Billing name, address, and payment card information (processed securely through third-party payment processors)

2.2 Information Collected Automatically

When you use the Service, we automatically collect certain information, including:

• Usage Data: Pages viewed, features used, time spent, click patterns, and navigation paths
• Device Information: IP address, browser type and version, operating system, device type, and unique device identifiers
• Log Data: Access times, error logs, and performance data
• Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your experience and analyze Service usage

2.3 Information from Third Parties

We may receive information about you from third parties, such as:

• Authentication services (e.g., single sign-on providers)
• Payment processors
• Business partners and affiliates
• Publicly available sources

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 To Provide and Maintain the Service

• Create and manage your account
• Process transactions and send related information
• Provide customer support and respond to inquiries
• Generate risk assessments and business intelligence reports
• Store and process your business data

3.2 To Improve and Develop the Service

• Analyze usage patterns and trends
• Develop new features and functionality
• Conduct research and analytics
• Test and improve Service performance

3.3 To Communicate with You

• Send service-related announcements and updates
• Provide technical notices and security alerts
• Respond to your comments and questions
• Send marketing communications (with your consent)

3.4 For Security and Fraud Prevention

• Detect, prevent, and address technical issues
• Protect against fraudulent or illegal activity
• Enforce our Terms of Service
• Verify identity and prevent unauthorized access

3.5 For Legal Compliance

• Comply with applicable laws and regulations
• Respond to legal requests and prevent harm
• Enforce our agreements and policies

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 With Your Consent

We may share your information when you give us explicit consent to do so.

4.2 Service Providers

We share information with third-party service providers who perform services on our behalf, such as:

• Cloud hosting and infrastructure providers
• Payment processors
• Email and communication services
• Analytics and monitoring tools
• Customer support platforms

These service providers are contractually obligated to use your information only as necessary to provide services to us and to protect your information.

4.3 Business Transfers

In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change in ownership.

4.4 Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Valid legal processes (e.g., subpoenas, court orders)
• Government or regulatory requests
• Situations involving potential threats to safety
• Enforcement of our Terms of Service

4.5 Aggregated or De-identified Data

We may share aggregated or de-identified information that cannot reasonably be used to identify you, for research, marketing, or other purposes.

5. Data Retention

We retain your information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary based on:

• The type of information
• The purpose for which it was collected
• Legal and regulatory requirements
• Operational needs

When your account is terminated, we will delete or anonymize your information within a reasonable timeframe, unless retention is required by law or for legitimate business purposes.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, use, disclosure, alteration, and destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

7.1 California Residents (CCPA/CPRA Rights)

If you are a California resident, you have the right to:

• Know: Request information about the categories and specific pieces of personal information we have collected, the sources, purposes, and third parties with whom we share it
• Delete: Request deletion of your personal information (subject to certain exceptions)
• Correct: Request correction of inaccurate personal information
• Opt-Out: Opt out of the sale or sharing of your personal information (we do not sell personal information)
• Limit Use: Limit the use and disclosure of sensitive personal information
• Non-Discrimination: Not receive discriminatory treatment for exercising your privacy rights

7.2 How to Exercise Your Rights

To exercise your privacy rights, please contact us at info@haloiq.ai. We will respond to your request within the timeframes required by applicable law (typically 45 days).

We may need to verify your identity before processing your request. We will not discriminate against you for exercising your privacy rights.

7.3 Authorized Agents

You may designate an authorized agent to submit requests on your behalf. We require written proof of the agent's authority and may verify your identity directly.

8. Cookies and Tracking Technologies

8.1 Types of Cookies We Use

• Essential Cookies: Necessary for the Service to function properly
• Performance Cookies: Help us understand how visitors interact with the Service
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Collect information about Service usage for analysis

8.2 Managing Cookies

Most web browsers allow you to control cookies through settings. However, disabling cookies may affect the functionality of the Service.

8.3 Do Not Track

Our Service does not currently respond to "Do Not Track" signals. We will update this Privacy Policy if we implement such functionality.

9. Third-Party Links and Services

The Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. Children's Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the Service, you consent to such transfers.

We implement appropriate safeguards to protect your information in accordance with this Privacy Policy, regardless of where it is processed.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through a prominent notice on the Service. The "Effective Date" at the top of this policy indicates when it was last revised.

Your continued use of the Service after such changes constitutes acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

HALO IQ LLC
7704 Calle Cerca, Bakersfield, CA 93309
Email: info@haloiq.ai

For California residents exercising CCPA/CPRA rights, please include "California Privacy Rights" in the subject line of your email.

14. Categories of Personal Information (California)

For California residents, we collect and disclose the following categories of personal information:

• Identifiers: Name, email, IP address, account ID
• Commercial Information: Subscription details, payment history
• Internet Activity: Browsing history, usage data, interactions with the Service
• Professional Information: Job title, organization, role
• Inferences: Preferences, characteristics, behavior patterns derived from usage

We do not sell personal information. We share information with service providers for business purposes as described in Section 4.